Arabic Call center Agents


Abramo Deutschland GmbH is an international, young and dynamic Company, operating in the Contact Center branch. We provide customer assistance pre and post-sale, in 7 different languages, for a very important e-commerce Player, worldwide leader in fashion and luxury.

We support and advise customers, by phone and email, in purchasing fashion and luxury goods. We support them in navigating the website, place an order and we provide all the needed information regarding delivery and refunds.

Start Date



Berlino, West End ( The offer is addressed only to people who already live in Berlin)

Your area of responsibility

deep understanding of customers’ needs , giving consultancy and offering them the best product according to their expectations. Highlighting and focusing on products plus, by using proper language tools, coherent with the interlocutor. Generating the best possible customer experience on the factual and emotional level.

Your profile



  • Excellent communication and relational skills in Arabic language
  • Proactivity and good listening skills
  • Ability to meet deadlines and work under pressure
  • Passion for fashion and design
  • Ability to work in team
  • Willingness to self-improvement
  • Creativity and problem solving
  • Excellent customer orientation
  • Confidence and persuasiveness, to sell your solution

A good background in customer assistance activities and a proficient level of a  second linguistic skill is required.

Our offer
  • A warm working environment where employees work in team, supporting each other and try also to enjoy the cooperation.
  • A multicultural reality of diverse teams, operating and entertaining by respecting values and diversity
  • Flexible work schedule
  • Training hold by professional trainers
  • Language classes
  • Children entertainers in the break areas
  • Fruit and breakfast offered in dedicated break areas
  • Convenient public transportation links
  • A base salary coherent with german law standards
  • Incentives targeted to the operational performance
  • Career opportunities
Apply to

A regular working permit to work in Berlin is mandatory for extra UE Citizens

So, are you ready to take your first call?

Live briskly, breath deeply, speak enthusiastically and …. advise it!

Recruiting manager, Ottavia Sellitti